{"id":4728,"date":"2025-12-05T15:32:49","date_gmt":"2025-12-05T14:32:49","guid":{"rendered":"https:\/\/www.idromecspa.com\/?page_id=4728"},"modified":"2026-02-17T12:27:30","modified_gmt":"2026-02-17T11:27:30","slug":"assistance","status":"publish","type":"page","link":"https:\/\/www.idromecspa.com\/fr\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4728\" class=\"elementor elementor-4728 elementor-365\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c1e2cd e-flex e-con-boxed e-con e-parent\" data-id=\"3c1e2cd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5a2f3fc e-con-full e-flex e-con e-child\" data-id=\"5a2f3fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38ffd54 elementor-widget elementor-widget-heading\" data-id=\"38ffd54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez besoin d\u2019assistance? <br \/>\nNous sommes \u00e0 vos c\u00f4t\u00e9s, toujours, o\u00f9 que vous soyez.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1565cef elementor-widget elementor-widget-text-editor\" data-id=\"1565cef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Faites confiance \u00e0 notre \u00e9quipe technique pour le support \u00e0 distance, les interventions sur site, les pi\u00e8ces d\u00e9tach\u00e9es et les mises \u00e0 jour logicielles. Nous garantissons des interventions rapides, y compris \u00e0 l\u2019international.<\/p><p>Les presses et presses-cisailles Idromec sont con\u00e7ues pour assurer des performances \u00e9lev\u00e9es et durables. Mais lorsque vous avez besoin d\u2019un support, nous intervenons avec un service technique flexible, efficace et orient\u00e9 vers la r\u00e9duction des temps d\u2019arr\u00eat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a16d9dc e-grid e-con-full e-con e-child\" data-id=\"a16d9dc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a5c909f e-con-full e-transform e-transform e-flex e-con e-child\" data-id=\"a5c909f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-10,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-752084a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"752084a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-icon-settings\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dbee1d elementor-widget elementor-widget-heading\" data-id=\"3dbee1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Support technique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d593fd3 elementor-widget elementor-widget-text-editor\" data-id=\"d593fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Assistance t\u00e9l\u00e9phonique et en ligne pour le diagnostic des probl\u00e8mes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2737263 e-con-full e-transform e-transform e-flex e-con e-child\" data-id=\"2737263\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-10,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2f4c8 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"9c2f4c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-icon-speedometer\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07e6ab7 elementor-widget elementor-widget-heading\" data-id=\"07e6ab7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Support \u00e0 distance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bbb9fc elementor-widget elementor-widget-text-editor\" data-id=\"7bbb9fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Intervention \u00e0 distance sur le logiciel des presses (syst\u00e8me I.R.C.)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-524d6d2 e-con-full e-transform e-transform e-flex e-con e-child\" data-id=\"524d6d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-10,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-224a74d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"224a74d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-icon-industry\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-581b9c5 elementor-widget elementor-widget-heading\" data-id=\"581b9c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Interventions sur site\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d4ce3c elementor-widget elementor-widget-text-editor\" data-id=\"9d4ce3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Techniciens sp\u00e9cialis\u00e9s partout, m\u00eame en d\u00e9lais rapides<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5adbfa6 e-con-full e-transform e-transform e-flex e-con e-child\" data-id=\"5adbfa6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-10,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc8d3ee elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"bc8d3ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-icon-cog\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1788f5e elementor-widget elementor-widget-heading\" data-id=\"1788f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pi\u00e8ces d\u2019origine\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55c3f5f elementor-widget elementor-widget-text-editor\" data-id=\"55c3f5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Composants toujours disponibles et exp\u00e9dition express<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4f900c e-con-full e-flex e-con e-child\" data-id=\"f4f900c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c531780 e-con-full e-flex e-con e-child\" data-id=\"c531780\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f548ba5 elementor-widget elementor-widget-heading\" data-id=\"f548ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Assistance technique rapide et sur mesure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d04e686 elementor-widget elementor-widget-text-editor\" data-id=\"d04e686\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une \u00e9quipe interne qualifi\u00e9e et un r\u00e9seau s\u00e9lectionn\u00e9 de partenaires nous permettent de vous offrir un support adapt\u00e9 \u00e0 vos besoins:<\/p><ul><li>Diagnostic \u00e0 distance ou par t\u00e9l\u00e9phone<\/li><li>Assistance sur site en Italie et \u00e0 l\u2019\u00e9tranger<\/li><li>Gestion centralis\u00e9e des interventions depuis le si\u00e8ge Idromec<\/li><\/ul><p>Dans tous les cas, la prise en charge se fait via notre si\u00e8ge, qui \u00e9value et r\u00e9partit les demandes de mani\u00e8re efficace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54d3939 e-con-full e-flex e-con e-child\" data-id=\"54d3939\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9769f27 elementor-widget elementor-widget-heading\" data-id=\"9769f27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pi\u00e8ces d\u2019origine toujours disponibles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b50ed8e elementor-widget elementor-widget-text-editor\" data-id=\"b50ed8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dans notre entrep\u00f4t central, nous avons toujours en stock:<\/p><ul><li>Toutes les pi\u00e8ces des machines actuellement en production<\/li><li>Plus de 90 % des pi\u00e8ces des machines hors production (derniers 20 ans)<\/li><\/ul><p>Le reste est produit ou approvisionn\u00e9 rapidement gr\u00e2ce \u00e0 notre flexibilit\u00e9 de fabrication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9b6915 e-con-full e-flex e-con e-child\" data-id=\"e9b6915\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-173e581 elementor-widget elementor-widget-heading\" data-id=\"173e581\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un service construit autour de votre activit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95d512d elementor-widget elementor-widget-text-editor\" data-id=\"95d512d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Que vous g\u00e9riez une installation en Italie, en Europe ou ailleurs dans le monde, nous vous offrons:<\/p><ul><li>Des interventions techniques qualifi\u00e9es<\/li><li>Des pi\u00e8ces d\u2019origine garanties<\/li><li>Conseil et support pour la gestion des machines<\/li><\/ul><p>Chaque demande est \u00e9valu\u00e9e par un technicien Idromec qui propose la solution la plus adapt\u00e9e \u00e0 votre situation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37a487c e-flex e-con-boxed e-con e-parent\" data-id=\"37a487c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dbea01c e-con-full e-flex e-con e-child\" data-id=\"dbea01c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6286ee elementor-widget elementor-widget-heading\" data-id=\"e6286ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Besoin d\u2019assistance ou d\u2019une pi\u00e8ce de rechange?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a389da elementor-widget elementor-widget-text-editor\" data-id=\"0a389da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contactez-nous via le formulaire d\u00e9di\u00e9 : nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03d6b36 e-con-full e-flex e-con e-child\" data-id=\"03d6b36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42d572a fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"42d572a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_19 ffs_default_wrap'><form data-form_id=\"19\" id=\"fluentform_19\" class=\"frm-fluent-form fluent_form_19 ff-el-form-top ff_form_instance_19_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_19_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Form Assistenza [FR]<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='4728' \/><input type=\"hidden\" id=\"_fluentform_19_fluentformnonce\" name=\"_fluentform_19_fluentformnonce\" value=\"8a1830839e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/4728\" \/><input type=\"hidden\" name=\"page_title\" data-name=\"page_title\" ><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_assistance_type' id='label_ff_19_assistance_type' aria-label=\"Type d\u2019assistance\">Type d\u2019assistance<\/label><\/div><div class='ff-el-input--content'><select name=\"assistance_type\" id=\"ff_19_assistance_type\" class=\"ff-el-form-control\" data-name=\"assistance_type\" required=\"required\" autocomplete=\"off\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_19_assistance_type\"><option value=\"\">S\u00e9lectionnez le type d\u2019assistance<\/option><option value=\"S\u00e9lectionnez le type d\u2019assistance \"  >S\u00e9lectionnez le type d\u2019assistance<\/option><option value=\"Support technique\"  >Support technique<\/option><option value=\"Pi\u00e8ces de rechange\"  >Pi\u00e8ces de rechange<\/option><\/select><\/div><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_name' id='label_ff_19_name' >Nom<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"name\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"name\" required=\"required\" autocomplete=\"given-name\" id=\"ff_19_name\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_surname' id='label_ff_19_surname' >Pr\u00e9nom<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"surname\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"surname\" required=\"required\" autocomplete=\"family-name\" id=\"ff_19_surname\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_organization' id='label_ff_19_organization' aria-label=\"Entreprise\">Entreprise<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"organization\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"organization\" required=\"required\" autocomplete=\"organization\" id=\"ff_19_organization\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_continente' id='label_ff_19_continente' aria-label=\"Continent\">Continent <\/label><\/div><div class='ff-el-input--content'><select name=\"continente\" id=\"ff_19_continente\" class=\"ff-el-form-control\" data-name=\"continente\" required=\"required\" autocomplete=\"off\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_19_continente\"><option value=\"Afrique \"  >Afrique<\/option><option value=\"Am\u00e9rique \"  >Am\u00e9rique<\/option><option value=\"Europa\"  >Europa<\/option><option value=\"Am\u00e9rique \"  >Am\u00e9rique<\/option><option value=\"Oc\u00e9anie\"  >Oc\u00e9anie<\/option><\/select><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_3\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_address' id='label_ff_19_address' aria-label=\"Oc\u00e9anie\">Oc\u00e9anie<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"address\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"address\" required=\"required\" autocomplete=\"street-address\" id=\"ff_19_address\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_country' id='label_ff_19_country' aria-label=\"Pays\">Pays<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"country\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"country\" required=\"required\" autocomplete=\"country-name\" id=\"ff_19_country\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_4\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_email' id='label_ff_19_email' aria-label=\"E-mail\">E-mail<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_19_email\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"email\" required=\"required\" autocomplete=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_phone' id='label_ff_19_phone' aria-label=\"T\u00e9l\u00e9phone\">T\u00e9l\u00e9phone<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"phone\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"phone\" required=\"required\" autocomplete=\"tel\" id=\"ff_19_phone\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_5\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_machine_model' id='label_ff_19_machine_model' aria-label=\"Mod\u00e8le de machine\">Mod\u00e8le de machine<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"machine_model\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"machine_model\" required=\"required\" autocomplete=\"off\" id=\"ff_19_machine_model\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_machine_serialnumber' id='label_ff_19_machine_serialnumber' aria-label=\"N\u00b0 de s\u00e9rie\">N\u00b0 de s\u00e9rie<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"machine_serialnumber\" class=\"ff-el-form-control\" placeholder=\" \" data-name=\"machine_serialnumber\" required=\"required\" autocomplete=\"off\" id=\"ff_19_machine_serialnumber\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_19_message' id='label_ff_19_message' aria-label=\"Message\">Message<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_19_message\" name=\"message\" id=\"ff_19_message\" class=\"ff-el-form-control\" placeholder=\" \" rows=\"5\" cols=\"2\" data-name=\"message\" required=\"required\" autocomplete=\"off\" ><\/textarea><\/div><\/div><div data-name=\"ff_cn_id_6\"  class='ff-t-container ff-column-container ff_columns_total_1 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-19_1\" ><p><a href=\"\/fr\/privacy-contacts\/\">Lire la note d\u2019information sur la confidentialit\u00e9<\/a><\/p><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='En envoyant la demande, je confirme avoir pris connaissance de la note d\u2019information sur la confidentialit\u00e9' class='ff-el-form-check-label ff_tc_label' for=terms-n-condition_4bf3646f8b41b0927f71e6bdbd4e6f11><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"terms-n-condition\" class=\"ff-el-form-check-input\" data-name=\"terms-n-condition\" required=\"required\" autocomplete=\"off\" id=\"terms-n-condition_4bf3646f8b41b0927f71e6bdbd4e6f11\"  value='on' aria-invalid='false' aria-required=true><\/span> <div class='ff_t_c'><p>En envoyant la demande, je confirme avoir pris connaissance de la note d\u2019information sur la confidentialit\u00e9<\/p><\/div><\/label><\/div><\/div><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"idromecbutton ib_animation ib_style1 ib_medium\" id=\"fluentform_submit_19\" aria-label=\"Envoyer la demande d\u2019assistance\"><span class=\"lines\"><span class=\"line\"><\/span><span class=\"line\"><\/span><span class=\"line\"><\/span><span class=\"line\"><\/span><\/span><span class=\"label\">Envoyer<\/span><\/a><\/div><\/fieldset><\/form><div id='fluentform_19_errors' class='ff-errors-in-stack ff_form_instance_19_1 ff-form-loading_errors ff_form_instance_19_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_19_1 = {\"id\":\"19\",\"ajaxUrl\":\"https:\\\/\\\/www.idromecspa.com\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"asteriskPlacement\":\"asterisk-right\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_19_1\",\"form_id_selector\":\"fluentform_19\",\"rules\":{\"assistance_type\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"name\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"surname\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"organization\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"continente\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"address\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"country\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true},\"email\":{\"value\":true,\"message\":\"Dieses Feld muss eine g\\u00fcltige E-Mail-Adresse enthalten\",\"global_message\":\"Dieses Feld muss eine g\\u00fcltige E-Mail-Adresse enthalten\",\"global\":true}},\"phone\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"machine_model\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"machine_serialnumber\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"message\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}},\"terms-n-condition\":{\"required\":{\"value\":true,\"message\":\"Dieses Feld ist erforderlich\",\"global_message\":\"Dieses Feld ist erforderlich\",\"global\":true}}},\"debounce_time\":300};\n                            <\/script>\n                        <\/div>\n\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1adc573 e-con-full e-flex e-con e-child\" data-id=\"1adc573\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3173dbd e-con-full e-flex e-con e-child\" data-id=\"3173dbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29485a0 elementor-widget elementor-widget-heading\" data-id=\"29485a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"idromec_green\">Avez-vous activ\u00e9 notre syst\u00e8me de contr\u00f4le \u00e0 distance ?<\/span>\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8292534 elementor-widget elementor-widget-text-editor\" data-id=\"8292534\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>I.R.C (Idromec Remote Control)<\/strong>: il permet de surveiller en temps r\u00e9el l\u2019\u00e9tat de production et de contr\u00f4ler le fonctionnement de la presse-cisaille o\u00f9 que vous soyez.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-742c89b e-con-full e-flex e-con e-child\" data-id=\"742c89b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5b1b26 elementor-widget elementor-widget-idromec_button\" data-id=\"c5b1b26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"idromec_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <a class=\"idromecbutton  ib_animation  ib_style1  ib_medium\" href=\"https:\/\/www.idromecspa.com\/fr\/controle-a-distance\/\"aria-label=\"Scopri di pi\u00f9 su Idromec Remote Control\">\n      <span class=\"lines\">\n        <span class=\"line\"><\/span><span class=\"line\"><\/span><span class=\"line\"><\/span><span class=\"line\"><\/span>\n      <\/span>\n      <span class=\"label\">En savoir plus<\/span>\n    <\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b45d1a0 e-con-full e-flex e-con e-child\" data-id=\"b45d1a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13a7a0c elementor-widget elementor-widget-image\" data-id=\"13a7a0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"603\" height=\"534\" src=\"https:\/\/www.idromecspa.com\/wp-content\/uploads\/2025\/07\/remote-control-system-shear-press-monitoring-idromec-spa.webp\" class=\"attachment-full size-full wp-image-2575\" alt=\"Controllo da remoto via web per presse cesoie Idromec: monitoraggio e gestione operativa da qualsiasi dispositivo.\" srcset=\"https:\/\/www.idromecspa.com\/wp-content\/uploads\/2025\/07\/remote-control-system-shear-press-monitoring-idromec-spa.webp 603w, https:\/\/www.idromecspa.com\/wp-content\/uploads\/2025\/07\/remote-control-system-shear-press-monitoring-idromec-spa-300x266.webp 300w\" sizes=\"(max-width: 603px) 100vw, 603px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-748f812 e-con-full e-flex e-con e-child\" data-id=\"748f812\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2af927 elementor-widget elementor-widget-heading\" data-id=\"a2af927\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions - FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc08679 elementor-widget elementor-widget-n-accordion\" data-id=\"bc08679\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1970\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1970\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quels types d\u2019assistance Idromec propose-t-elle pour ses machines? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1970\" class=\"elementor-element elementor-element-ada07a3 e-con-full e-flex e-con e-child\" data-id=\"ada07a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1970\" class=\"elementor-element elementor-element-537a3c5 e-flex e-con-boxed e-con e-child\" data-id=\"537a3c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-771accc elementor-widget elementor-widget-text-editor\" data-id=\"771accc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Idromec fournit une assistance technique \u00e0 distance ou sur site, selon la gravit\u00e9 du probl\u00e8me et le type de machine. Chaque demande est prise en charge par le si\u00e8ge central, qui \u00e9value l\u2019intervention la plus appropri\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1971\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1971\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Un support est-il disponible \u00e9galement \u00e0 l\u2019\u00e9tranger? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1971\" class=\"elementor-element elementor-element-c5d42b6 e-con-full e-flex e-con e-child\" data-id=\"c5d42b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1971\" class=\"elementor-element elementor-element-94dd836 e-flex e-con-boxed e-con e-child\" data-id=\"94dd836\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9370a17 elementor-widget elementor-widget-text-editor\" data-id=\"9370a17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui, Idromec peut effectuer des interventions en dehors de l\u2019Italie gr\u00e2ce \u00e0 un r\u00e9seau de partenaires internationaux et \u00e0 ses propres techniciens. Toutefois, chaque intervention est coordonn\u00e9e directement par le si\u00e8ge afin de garantir coh\u00e9rence, qualit\u00e9 et tra\u00e7abilit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1972\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1972\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Combien de temps faut-il pour recevoir une intervention technique? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1972\" class=\"elementor-element elementor-element-907565f e-con-full e-flex e-con e-child\" data-id=\"907565f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1972\" class=\"elementor-element elementor-element-2f24de0 e-flex e-con-boxed e-con e-child\" data-id=\"2f24de0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af958fd elementor-widget elementor-widget-text-editor\" data-id=\"af958fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les d\u00e9lais d\u00e9pendent du type de panne. Apr\u00e8s le diagnostic, notre \u00e9quipe d\u00e9finit les d\u00e9lais les plus rapides pour l\u2019intervention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1973\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1973\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Avez-vous toujours les pi\u00e8ces de rechange disponibles? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1973\" class=\"elementor-element elementor-element-40a0b59 e-con-full e-flex e-con e-child\" data-id=\"40a0b59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1973\" class=\"elementor-element elementor-element-c3de4c0 e-flex e-con-boxed e-con e-child\" data-id=\"c3de4c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05c3964 elementor-widget elementor-widget-text-editor\" data-id=\"05c3964\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Oui, nous stockons toutes les pi\u00e8ces des machines actuellement en production et plus de 90 % des pi\u00e8ces des machines hors production (derni\u00e8res 20 ann\u00e9es). Si une pi\u00e8ce n\u2019est pas disponible, elle est fabriqu\u00e9e ou approvisionn\u00e9e rapidement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1974\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1974\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment puis-je commander une pi\u00e8ce de rechange? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1974\" class=\"elementor-element elementor-element-10b3ce4 e-con-full e-flex e-con e-child\" data-id=\"10b3ce4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1974\" class=\"elementor-element elementor-element-4d2caf7 e-flex e-con-boxed e-con e-child\" data-id=\"4d2caf7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6618a47 elementor-widget elementor-widget-text-editor\" data-id=\"6618a47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Il suffit d\u2019envoyer une demande en pr\u00e9cisant le mod\u00e8le de la machine, le num\u00e9ro de s\u00e9rie et, si possible, une photo de la pi\u00e8ce. Cela nous permet d\u2019identifier rapidement le composant correct.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1975\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1975\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que se passe-t-il si ma zone n\u2019est pas couverte par un centre d\u2019assistance? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1975\" class=\"elementor-element elementor-element-6b694bf e-con-full e-flex e-con e-child\" data-id=\"6b694bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1975\" class=\"elementor-element elementor-element-6185c26 e-flex e-con-boxed e-con e-child\" data-id=\"6185c26\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d09c0db elementor-widget elementor-widget-text-editor\" data-id=\"d09c0db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>M\u00eame en l\u2019absence de service local, Idromec peut intervenir directement avec ses propres techniciens ou fournir les instructions et pi\u00e8ces n\u00e9cessaires pour r\u00e9soudre le probl\u00e8me de la mani\u00e8re la plus efficace possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vous avez besoin d\u2019assistance? Nous sommes \u00e0 vos c\u00f4t\u00e9s, toujours, o\u00f9 que vous soyez. Faites confiance \u00e0 notre \u00e9quipe technique pour le support \u00e0 distance, les interventions sur site, les pi\u00e8ces d\u00e9tach\u00e9es et les mises \u00e0 jour logicielles. Nous garantissons des interventions rapides, y compris \u00e0 l\u2019international. Les presses et presses-cisailles Idromec sont con\u00e7ues pour [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3848,"parent":0,"menu_order":160,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4728","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.idromecspa.com\/fr\/wp-json\/wp\/v2\/pages\/4728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idromecspa.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.idromecspa.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.idromecspa.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idromecspa.com\/fr\/wp-json\/wp\/v2\/comments?post=4728"}],"version-history":[{"count":0,"href":"https:\/\/www.idromecspa.com\/fr\/wp-json\/wp\/v2\/pages\/4728\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.idromecspa.com\/fr\/wp-json\/wp\/v2\/media\/3848"}],"wp:attachment":[{"href":"https:\/\/www.idromecspa.com\/fr\/wp-json\/wp\/v2\/media?parent=4728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}